Privacy Policy

Dream Hospitality Travel Services Ltd. goes to great measures in protecting your personal privacy. Since we are deeply committed to protecting the security and welfare of all of our clients, our policy is to protect the privacy of every visitor to our company website as well. To assist you in understanding how we collect and use information gathered on our website, we have provided the following overiew:  

Concent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Dream Hospitality Travel Services Ltd. follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Dream Hospitality Travel Services Ltd.  uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

GDPR Privacy Policy (Data Protection Rights)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Dream Hospitality Travel Services Ltd. does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Questions & More Information

If you have questions or concerns about our company privacy policy or data processing, please contact us directly.

Properties     

  Blog

Properties     

Hello, I’m Bruna,

Bruna is at the heart of Dream Hospitality’s day-to-day operations, bringing dedication, leadership, and an exceptional eye for detail to every aspect of our growing portfolio.

As Central Operations Officer, she oversees the coordination of property operations, housekeeping, quality assurance, and property inspections, ensuring that every home consistently meets the high standards our guests and property owners have come to expect.

With a hands-on approach and a genuine passion for hospitality, Bruna works closely with our operational teams to ensure seamless communication, efficient workflows, and exceptional property presentation.

Her commitment to excellence extends beyond maintaining beautiful spaces. She takes pride in ensuring that every property is cared for, every detail matters, and every guest arrives to an experience that feels thoughtfully prepared.

A valued member of the Dream Hospitality family, Bruna’s leadership and dedication play an integral role in delivering the quality, consistency, and personal attention that define the Dream Hospitality experience.

Hello, I’m Grace,

Grace brings warmth, creativity, and a genuine passion for hospitality to the Dream Hospitality team. A graduate of St. Clair College’s Business Administration Marketing program, she brings a strong focus on guest experience, branding, and business development to her role, helping create the thoughtful and personalized experiences that set Dream Hospitality apart.

Working closely with guests, property owners, and our internal teams, Grace helps ensure every interaction reflects our commitment to exceptional service, meaningful connections, and attention to detail.

Her creative approach extends into our branding and marketing initiatives, where she helps showcase the unique character of our properties and strengthen Dream Hospitality’s presence across the communities we serve.

With a natural ability to connect with people and a dedication to going above and beyond, Grace contributes to both our continued growth and the lasting relationships we build with our guests and partners.

A valued member of the Dream Hospitality family, Grace embodies our belief that exceptional hospitality is about more than beautiful places to stay… it’s about making people feel genuinely welcomed, valued, and cared for.

Hello, I’m Rui,

as a co-founder of Dream Hospitality group of businesses, I am proud to offer top-notch property management services that go beyond simply maximizing short-term rental income. Through my extensive knowledge of local attractions and dining options, I provide insider tips that help create truly unforgettable experiences for guests. Let me help you create meaningful memories that will last a lifetime.

Hello, I’m Paul,

as a co-founder of Dream Hospitality group of businesses, I’m committed to providing the most exceptional short-term rental listing management services to owners and businesses. I take pride in offering tailored guidance on local restaurants, attractions, and hidden gems to ensure you have an unforgettable stay. Embark on an adventure today and explore the breathtaking beauty of our region with us!

Hello, I’m Katherine,

With a background in accounting and eight years as a valued member of the Dream Hospitality family, Katherine brings experience, dedication, and a keen eye for detail to our financial operations.

As an integral part of our team, she oversees the financial aspects of our growing portfolio, helping ensure accuracy, transparency, and accountability for both our company and the property owners who place their trust in us.

Katherine’s extensive history with Dream Hospitality gives her a deep understanding of our operations, our values, and the importance of maintaining strong relationships with our clients.

Her commitment, reliability, and attention to detail make her an invaluable part of our continued success. Behind every exceptional hospitality experience is a dedicated team, and Katherine plays an essential role in keeping Dream Hospitality running smoothly.

Hello, I’m Kelly,

as an experienced professional in the hospitality industry, specializing in guest relations and human resources, I excel in creating memorable guest experiences while ensuring a positive and inclusive work environment for our team. 

My dedication to Dream Hospitality and its evolution, with a keen understanding of operational management,  HR, and guest satisfaction, allows me to create a positive experience for all staff and guests. Whether it’s during, before arriving, or after departing, I am always here to help guide you and answer any questions you may have.

Hello, I’m Jilda Rose,

our Business Development Officer at Dream Hospitality. A seasoned explorer with a flair for engaging others, she brings her unique blend of experience and passion to her role. Having sharpened her hospitality skills at Explore Pelee and Pelee Island Adventures, she’s an expert in customer engagement and destination marketing. But it’s her two decades of theatrical performance and over 10 years in customer service that make her truly special. Born and nurtured in Essex County, her heart belongs here. She’s deeply committed to revealing the rich tapestry of the local performing arts scene, the tranquility of our many nature reserves, and the delectable delights of our wineries, breweries, and eateries. At Dream Hospitality, we’re proud to have Jilda curate and highlight experiences that resonate with our cherished guests.